Reviews

reviews
Excellent
Based on 2 reviews
James Schofield
James Schofield
1. October, 2021.
Richard is as honest and professional as they come. You can rely on him to do the right thing by you. He knows exactly how to service and repair valiant boilers, if you have one it's definitely worth engaging with Richard rather than a non specialist
James
James
1. October, 2021.
Brilliant service ! Came and fixed our boiler in short notice and was very kind, very good price and very friendly would recommend to anyone !

 

Excellent service and fast repair

May 13, 2022

Richard stepped in to fix our boiler two days before Christmas after we’d been badly let down by our insurance company and were facing a festive period with no heating. Richard came out the same day, had the right part in stock and got the boiler up and running in an hour. Top service and highly recommended.

Tom Chaffer

Top job!

December 23, 2020

Recently moved into a house with a Vaillant boiler (??) but there turned out to be a problem and it shut down. Not good in December (??). A quick internet search brought up Richard’s website and later that day he arrived. He immediately diagnosed a previous botch-job repair and showed me the evidence. Despite an awkward location for the boiler, he did a proper repair and a full service there and then. A very fair price for the time and materials. Great job, great service – highly recommended. ?

Dave Grimshaw

Great service, great guy.

October 29, 2020

A prompt, efficient and polite guy, sorted out our boiler the same day. Can’t praise him and his service enough, didn’t think there were people like this around anymore. Thank you Richard.

Paul

Great efficient service and repair

February 3, 2020

I called this team out to repair my boiler i spoke to Richard gave him a brief description of the fault & the code he came the next day brought the part with him he was very professional clean & tidy with his work

I would recommend this team to all my friends & family and the cost was half the price of other company’s that i had call which were going to take 3/5 days to come out

George

Nest thermostat fit

February 3, 2020

Richard replaced our newly installed but terrible thermostat, which came free with a new Vaillant boiler. He arrived within a couple of days of me contacting him and worked quickly and conscientiously. He spotted an error that our original installer had made within the boiler itself and his corrective action has brought our bills down to the level we expected. Would recommend.

John

Excellent service

January 28, 2020

I cannot recommend Richard highly enough, He is extremely reliable, friendly, professional and very conscientious about not leaving a mess for you to clean up. He even came out at very short notice when our boiler stopped working. Our heating has never worked properly in the eight years since it was fitted. Richard picked up on the problem straight away and sorted it. We didn’t know it was possible for our house to be this warm!

Shirley

Fantastic and reliable service

November 29, 2019

Richard messaged me when he said he would and contacted me Ion the day of his visit to say he could be available. He was at the house two hours and serviced the boiler , got it working and the heating too . All for a feasible price too.

Cannot recommend Richard highly enough.

Gillian Wignall

What a find

November 11, 2019

Richard was an absolute delight. He was extremely knowledgable about our boiler and I felt he went the extra mile to ensure it was back up to full working order. He worked on our boiler for over 2 hours giving it a full service and also repairing the initial fault. His prices are extremely competitive. Last time we had work done with the boiler I paid £100 more. Definitely recommend Richard.

Paulette Parker

Old boiler now as new

November 9, 2019

Our 18 year old Vaillant TurboMax failed to deliver hot water and you start to think that’s it, a new one is needed along with a £1000+ bill. A quick call to Richard and a short visit results in a fix and everything working as normal at the fraction of the price of a new unit. He carried the spares on his van so ordering new parts and a second visit wasn’t necessary. Great service and very knowledgeable about the Vailant product range.

Mark H

Great efficient service and repair

October 22, 2019

Arrived on the day advised despite having other jobs to finish. Richard diagnosed a problem with the PCB, pressure sensor and minor leak. All fixed without fuss at an unbeatable price.

No drama, no shocks, just what I had hoped for. Just wish all trades people were as transparent as this.

Highly recommended.

Thank you, we have a warm house again.

Warren, Sheffield

Great efficient service and repair

October 22, 2019

Richard arrived on the day promised and fixed a fault with a new PCB, sensor and seal to cure a small leak. There was no fuss, pictures of the faults he found were shown to us and I was very happy with the price. He had parts which allowed repair the same day.

Thank you, the house is now toasty warm again without resetting every couple of hours.

Anyone would do well contacting Richard if they have an issue with their Vaillant boiler.

Warren, Sheffield

I've tried the rest & now I've found the best.

October 9, 2019

I’m now a reformed Luddite after encountering Richard whose same day professional service was simply exceptional & fairly priced. I’ve absolutely no hesitation in recommending his company to anyone. My old Baxi boiler “breathes” again thanks to Richard.

John Newey

Highly Recommended

October 4, 2019

Richard called to fix my boiler the day after I called to request his help. He had the parts that were needed with him and affected the repair and service in a very efficient and friendly manner.

I will not be using anyone else from now on.

Bob

Prompt response, very clear about any work to be undertaken and costs

October 2, 2019

Have used Richard’s services for five years both for annual checks and any repair work and would highly recommend him. Very reliable and clearly outlines any work that needs doing, options, and costs.

Maura

No Hot Water

September 29, 2019

Richard was excellent. He came out the same day and spent over two hours sorting the problem out. I will certainly call him again if I have another problem or even if I just require a service.

Graham

Great quality service

September 27, 2019

Richard was incredibly helpful. He was able to book a visit for my boiler the same day i called. He was on time and super professional. He got our boiler up and running again with 20 mins but stayed to check everything else was working fine. As someone who really dosnt have a clue about boilers, he explained how it worked very clearly and sent me the manuals for the boiler too. Honestly I would highly recommend his services!

Faith

Heating ignition fault

September 25, 2019

Richard was excellent, he arrived on time, took care to find the problem and then checked that there was nothing else wrong with the boiler.

Excellent service.

Sue

Repair

September 25, 2019

Richard was quick to come out, able to identify the problem and repair it within the day and was extremely courteous.

Mrs Grayson

Yearly service.

September 24, 2019

I’ve had Richard to service and repair my boiler for few years now and I have tried other heating guys over the years too, and Richard is in the top league when comes to seeing to your boiler.All I can say is, for a good job and piece of mind you can’;t go wrong by calling Richard .

Mr B Clayton S75

Vaillant ecotec pro28 - Major Service

September 7, 2019

Called Richard to assess the condition of my very reliable Vaillant Boiler . Within two days Richard was able to provide a preliminary quote and then attended my house to condict a full survey. He was quickly able to diagnose a diverter valve fault and also to upgrade the boiler with oem mods. He had all the parts necessary and completed the work to a very high standard. First class professional service and i am happy now that i have Richard as a future contact if i have any issues. But in essence i now have a boiler that will run for another 10 years !!!

Mr James S61

Extremely professional. Highly recommend

August 29, 2019

Richard fitted a new boiler for me 3 years ago and has returned to service my boiler annually each year.

Richards always contacts me when he is on the way to my appointment and carries out his work effectively efficiently and cleanly.

I have no hesitation In recommending his work.

Lesley Whitchurch

SORTED

July 21, 2019

Richard came very quickly, he kept us informed about the job and was equipped to deal with it . We will call him again when the next service is due.

Barry

Great experience

July 21, 2019

Richard recently came to fix a fault with our boiler. He was really great at communicating his plans before he arrived, was punctual, clean and tidy and respectful to our home. Solved our problem and explained what he’d done and even checked in a few days later to see if things were still ok. Would def recommend!

sally hampshire

Excellent service

June 22, 2019

Richard came out straight away to service my boiler. He identified a fault which he took the trouble to explain to me and carried out the repair on the spot. Invoice and gas safety certificate were emailed to me straight away. Very friendly and professional service. I would highly recommend.

Kate McGouran

Great service, professional, highly skilled,

May 24, 2019

He went above and beyond fixed every problem we had with the boiler on the spot as well as a separate issue with the shower. Just call him

Alex Goddard